JOB-000054
Apr 8, 2024
Delta Electronics
No. 186, Ruiguang Road, Neihu District, Taipei City, Taiwan
Presales Engineer/ Field Application Engineer (Datacenter/ UPS)
Job Title:
Job Type
Full Time
Workspace
Indonesia-Taiwan
About the Role
As a UPS (Uninterruptible Power Supply) Datacenter Infrastructure Field Application Engineer or Presales Engineer, you will be responsible for supporting and driving the sales of UPS products and solutions within the datacenter infrastructure field. In this role, you will work closely with customers, sales teams, and other technical personnel to ensure the successful deployment and integration of UPS systems in datacenter environments.
Key Responsibilities:
Expertise in UPS Solutions: Possess in-depth knowledge of UPS products, solutions, and services, keeping up-to-date with industry trends and technological advancements related to datacenter infrastructure.
Sales Support: Collaborate with the sales team to participate in customer meetings and presentations, understanding customer needs, and proposing appropriate UPS solutions.
Technical Consultation: Engage in technical discussions with customers to understand their datacenter infrastructure requirements and propose tailored UPS solutions.
Solution Design and Proposal: Create detailed technical proposals and designs that address customer requirements, including UPS system configurations, power distribution, backup options, and monitoring capabilities.
Project Management: Collaborate with project managers, engineers, and installation teams to ensure the successful implementation and commissioning of UPS systems in datacenter environments. Provide technical guidance and coordinate tasks throughout the project lifecycle.
Demonstration and Training: Conduct technical demonstrations and training sessions for customers and sales teams to showcase the capabilities and benefits of UPS solutions.
Customer Relationship Management: Build and maintain strong relationships with customers, addressing their technical queries, providing post-sales support, and proactively identifying opportunities for additional UPS solutions and services.
Industry Expertise: Stay updated with the latest industry standards, regulations, and best practices related to datacenter infrastructure, power distribution, and UPS systems.
Requirements
Education: Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field is preferred. Relevant certifications such as UPS manufacturer certifications and project management certifications are advantageous.
· Experience: Prior experience as a Field Application Engineer, Presales Engineer, or a similar role within the datacenter infrastructure industry, with a focus on UPS solutions and power management. Experience in supporting sales teams and customers is highly desirable.
· Technical Skills: Expertise in UPS systems, power distribution, backup power solutions, and datacenter infrastructure. Proficient in using industry-standard design software, monitoring tools, and other related technical applications.
· Communication Skills: Excellent verbal and written communication skills to effectively convey technical concepts and solutions to customers and internal stakeholders. Ability to deliver compelling presentations and demonstrations.
· Problem-solving Skills: Strong analytical and problem-solving abilities to identify customer requirements, propose effective solutions, and troubleshoot technical issues.
· Project Management: Familiarity with project management methodologies and tools to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.
· Customer Focus: Demonstrated ability to understand customer needs and offer suitable solutions. Strong customer service orientation and ability to foster long-term customer relationships.
Please attach a copy of CV in English language.
About the Company
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
Delta offers some of the most energy efficient power products in the industry, including switching power supplies with efficiency over 90%, telecom power with up to 98%, and PV inverters with up to 99.2% efficiency. We have also developed the world‘s first server power supply certified as 80 Plus Titanium.
Headquartered in Taiwan, we regularly invest over 8% of our annual sales revenues in R&D and have worldwide R&D facilities in China, Europe, Japan, Singapore, Thailand, and the U.S.
Delta is a frequent recipient of international awards and related recognition for innovation, design, and continuous dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 13 consecutive years. Delta has also won CDP with double A List for 3 times for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.
In response to the challenge of climate change, Delta will remain committed to the research and development of innovative, energy-saving products, solutions and services that contributing substantially to the sustainable development of mankind.
Worldwide Revenues
Delta's consolidated worldwide sales revenue in 2023 was US$12.891 billion.